Your best cleaner knows Mrs. Johnson's lockbox code and her dog's name. When she quits, so does Mrs. Johnson.
The problem
Your cleaner is in a house right now. Did they arrive? Did they finish? Did anything go wrong? Without check-ins and completion reports, you find out when the customer complains.
Mrs. Johnson hates lavender. The Smith house has a dog. The lockbox code for unit 4B changed last month. When you send someone new, things go wrong.
You finish a biweekly clean. There's no automatic next booking. You have to remember to follow up. You forget. They book someone else. That customer was worth $2,400 a year.
You have excellent cleaners doing excellent work. But you have 23 Google reviews. Because asking is awkward and easy to forget when you're managing 40 clients.
Texts from customers. WhatsApp from cleaners. Email for invoices. Notes in your phone. Nothing is connected. Things slip through. Customers feel it.
Features
Every customer: preferred products, pet names, lockbox codes, access notes, allergies, areas to focus. Your cleaner walks in knowing everything. Quality stays consistent.
Custom checklist per property. Cleaners check off tasks from their phone. You get a completion timestamp and photo confirmation. No more guessing if the baseboards got done.
Set weekly, biweekly, or monthly — jobs auto-generate without manual re-entry. Rebooking reminders fire automatically. The customer never has to think about it.
2 hours after completion: automated message asking how it went and linking to Google review. Your quality is already there — this just makes sure people say so publicly.
All customer SMS and email in one place. Reply from the dashboard. Every conversation logged against the customer profile. Nothing falls through a crack between apps.
See exactly what every customer is worth: total revenue, monthly value, churn risk score, and upsell recommendations. Know who to protect before they leave.
Pro unlocks the LTV tracker — see which customers are about to churn before they do.
Built on a real business — not theory.
Every feature in Harbored was built to solve a real operational problem on a real home service company before it was ever sold to anyone. This isn't demo software. It's a proven system.
No contracts. No setup fees.
Most operators are fully set up in under 2 hours.
Pricing
Get organized and stop losing jobs.
Automate your mornings and grow on autopilot.
Run a team like a real operation.
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— Cleaning —
14 days free. Setup in 10 minutes. No credit card required.
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